1. Introduction

Welcome to MrKaraoke ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we collect, use, disclose, and safeguard your information when you visit our website https://www.mrkaraoke.lv/ (the "Site") and purchase our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

This policy is designed to comply with the General Data Protection Regulation (GDPR) of the European Union, as well as applicable national data protection laws for customers residing in Europe.

2. Data Controller Contact Information

For any questions, inquiries, or requests regarding this Privacy Policy or the processing of your personal data, you can contact our privacy team directly:

Email: [email protected]

Website: https://www.mrkaraoke.lv/

3. Personal Data We Collect

We collect personal information that you voluntarily provide to us when registering on the site, expressing an interest in obtaining information about us or our products, placing an order, or otherwise contacting us. The personal data we collect may include:

Identity Data: First name, last name, and title.
Contact Data: Billing address, shipping address, email address, and telephone numbers.
Financial & Transaction Data: Details concerning payments and purchased products. (Note: We do not store full credit card details; payments are processed securely through certified third-party payment gateways).
Profile & Preferences Data: Jewelry sizing preferences, wishlist items, purchases, and feedback.
Technical & Usage Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform through automated technologies (such as cookies).

4. Purpose and Legal Basis for Processing

We process your personal data only when we have a valid legal basis under the GDPR. The legal bases include:

Performance of a Contract (Article 6(1)(b) GDPR):

To process and fulfill your jewelry orders, manage payments, arrange secure shipping, and provide customer support and warranty services.

Compliance with Legal Obligation (Article 6(1)(c) GDPR):

To comply with tax laws, accounting requirements, and anti-money laundering (AML) regulations where applicable for high-value transactions.

Legitimate Interests (Article 6(1)(f) GDPR):

To maintain website security, prevent fraud, improve our product offerings, and analyze website traffic.

Consent (Article 6(1)(a) GDPR):

To send you marketing communications, newsletters, and tailored promotional offers about our jewelry collections (you may withdraw consent at any time).

5. Disclosure of Your Personal Data

We may share your personal data with trusted third parties strictly necessary to operate our business and deliver our services:

Logistics and Courier Partners: Specialized secure shipping and courier services (e.g., DHL, FedEx) to deliver your jewelry orders safely.
Payment Processors: Secure financial institutions and payment gateways to process transactions securely.
IT and Hosting Service Providers: Cloud storage, website hosting, and email delivery platforms.
Legal & Regulatory Authorities: Law enforcement or government tax authorities when required by law or legal process.

We do not sell, rent, or trade your personal data to third parties for commercial marketing purposes.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as European Commission-approved Standard Contractual Clauses (SCCs).

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For transactional and tax records, data is generally retained for up to 10 years in accordance with statutory accounting regulations.

8. Your Data Protection Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: Request copies of your personal data.

Right to Rectification: Request correction of inaccurate data.

Right to Erasure: Request deletion of your personal data.

Right to Restrict Processing: Limit how we use your data.

Right to Data Portability: Transfer data to another organization.

Right to Object: Object to our processing of your data.

To exercise any of these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible on https://www.mrkaraoke.lv/.